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Error Codes

MRCOOL Mini Split Error Codes: E1, P4, PC-04, P6 and More

What the MRCOOL error codes in its support pages mean, which ones you can check from the floor, and when to stop and get help.

By The Factful 6 min read

Wall mounted mini split indoor unit with a small error code showing on its display in a living room

Short answer: MRCOOL mini splits show a short code on the indoor display when something is wrong. The code depends on the generation of your unit, so the same fault can show up as P4 on an older model and PC-04 on a 4th generation one. E1 and EL-01 point to the indoor and outdoor units not talking to each other. P4 and PC-04 point to the compressor drive. P6 and PC-03 point to low pressure. These codes can involve components and wiring that need professional diagnosis.

First, find out which generation you have

MRCOOL's support page lists codes by generation. Generations 1 to 3 use short codes like E1, P4 and P6. The 4th and 5th generations use codes like EL-01, PC-04 and EH-03. MRCOOL says that units before 4th generation show P4 and 4th generation units show PC-04 for the same compressor drive fault.

Look at the model label on the indoor unit or in your manual. If you are not sure, the code on the display is still the best clue.

Codes people see most

This table uses MRCOOL's published list. It is a summary, so check your own manual for the exact wording.

Code What MRCOOL says it is Where you see it
E1 or EL-01 Indoor and outdoor units are not communicating Indoor display
E5 (gen 1-3 indoor) Evaporator coil temperature sensor open or shorted Indoor display
P4 or PC-04 Inverter compressor drive error Display on the unit
P6 (gen 1-3) Too much or too little refrigerant Indoor display
P6 or PC-03 (4th gen) Low pressure protection Display on the unit
PC-01 Over or under voltage protection Display on the unit
PC-00 Power module (IPM) protection Display on the unit
EH-03 Indoor fan speed outside the normal range Indoor display
EC-07 Outdoor fan speed outside the normal range Display on the unit
EL-0C System lacks refrigerant, or refrigerant leakage detection Indoor display

On older multi-zone units, MRCOOL also lists outdoor codes. For example E2 there means no communication between the indoor and outdoor units. P1 and P2 are high and low pressure protection.

What to do first, whatever the code

Start by recording the code so it is not lost during a restart. Follow the restart instructions for your model and code.

  1. Write the code down. Take a photo of the display. If the display only blinks, count the blinks.
  2. Turn the unit off at the remote. Wait a minute.
  3. Turn it back on. Check whether the code clears. A restart does not repair a failed component.
  4. If the code returns, it is a real fault. Do not keep restarting it again and again.

If you need to cut power at the breaker, MRCOOL's own steps for P4 say to leave it off for 15 minutes so the unit fully de-energizes.

E1 or EL-01: the two units are not talking

Both units need a working link. In plain terms the indoor unit cannot hear the outdoor unit.

What you can safely do:

  1. Check that the outdoor unit has power and that the breaker and the outdoor disconnect are on. You should see the indoor display come alive.
  2. Look at the outdoor unit from the outside. Is anything visibly damaged, wet or chewed? Do not open it.
  3. Restart the system once, using the steps above.

If the code stays, the problem is wiring, a communication board or a sensor. That is a job for a technician. MRCOOL's DIY units are sold for homeowner installs, but opening the panels on a unit that is powered is not an owner troubleshooting step.

P4 or PC-04: the compressor drive

MRCOOL has a full support page for this code. It says the causes differ if the system is new or has been running for years, and if it is single or multi zone.

What you can safely do:

  1. Is it a new install? MRCOOL says to check that the valves at the condenser are fully open and that all line set connections are tight at both ends. If you installed it yourself, go back and check these first. A photo of each connection is useful if you need to call MRCOOL support.
  2. Was it running fine for a long time? MRCOOL says to check that the connections are tight and to look for damage on the line set. Also look for oily residue on the lines, the insulation or the unit. Oil can mean a refrigerant leak.
  3. Restart once. If the code comes back, stop.

MRCOOL's page goes further for people who are comfortable with electrical work. It tells them to remove the outdoor unit's covers and test the compressor wiring with a meter. Those steps are outside this owner guide. They involve high-voltage equipment and electrical diagnosis. Leave them to a licensed technician or MRCOOL support. If a technician or the warranty team asks for a service visit, MRCOOL says to keep the invoice.

P6 or PC-03: low pressure

MRCOOL lists P6 as low pressure protection on 4th generation units and as too much or too little refrigerant on older ones. A refrigerant problem is a technician job. Refrigerant can only be handled by a certified person, and guessing makes it worse.

Before you call, do the easy things that can cause low airflow and make the system look worse:

  1. Turn the unit off and clean the indoor filter. See how to clean a mini split.
  2. Clear leaves and debris from around the outdoor unit.
  3. Look for ice on the indoor unit or the thin copper line. If you see ice, leave the unit off and let it thaw. Why mini splits leak water explains the ice and drip link.

What about DF?

DF is not an error. It means the unit is defrosting in heat mode. See what DF means on a mini split. MRCOOL's own DIY manual describes the defrost mode, where the defrost light on the indoor unit comes on and a defrost symbol shows.

What about AP?

The MRCOOL error table linked below does not list an AP code. Its meaning cannot be confirmed from that table. Check your manual or the MRCOOL support site for your exact model.

When to call for help

Call a licensed HVAC technician or MRCOOL support if:

  • The same code comes back after one restart
  • You see P4, PC-04, P6, PC-03, E1 or EL-01 on a unit that was working before
  • There is ice, an oily residue, or a hissing sound at the lines
  • The breaker trips again after one reset
  • The unit is new and the code appears right after install. Call whoever installed it first, because your warranty may depend on it.

Do not open the electrical panel, touch the refrigerant lines, or add refrigerant yourself.

Keeping the codes away

  • Clean the filter on a schedule.
  • Keep the outdoor unit clear of leaves, snow and shrubs.
  • Do not keep restarting a unit that shows a fault.
  • Book a yearly check. A technician can spot loose connections and small leaks early.

Related reading

Sources

This is general information, not a repair manual for your exact model. Follow your unit's own manual.

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